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Shopping Tips in Taiwan

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Fill in the information for yourpets and become a member. You can enjoy a gift voucher of maximum NT$200 forthe month of your birthday, and it will also help the customer service staffunderstand your pets' status when you receive the goods!


Shopping process 1.To purchase the goods  → 2. Shopping Cart → 3. Order checkout → 4. Fill in the information → 5. Submit your order


Shipment Rules

Please be aware that the shippingprocedures cannot be carried out on regular holidays and national holidays.

It takes about 3 to 5 working days fromordering to receiving the goods. Orders are shipped in sequence.

 

Payment Method

Inorder to make payment more convenient for pet parents, we provide a variety ofpayment methods.

 1.     Payonline with a credit cardVisa /MasterCard / JCB
 2.     LINEPay

 3.     Cashon delivery


Delivery Method & Freight

Spend NT$1,000 or more andget free shipping

Delivery Method

Shipping days

Freight

Pickup at 7-11 / FamilyMart 

2-3days

NT$60 for delivery within themain island of Taiwan

NT$100 for delivery to theoutlying islands

Homedelivery

2-3days

NT$100 for delivery within themain island of Taiwan

NT$100 for delivery to theoutlying islands

Cashon delivery

2-3days

NT$100 for delivery within themain island of Taiwan

NT$100 for delivery to theoutlying islands


The above delivery time is mainly basedon the delivery within the main island of Taiwan

 

When using "convenience storepickup", the convenience store will ask you to present your ID card.Please be sure to fill in your "real name", or you may be rejecteddue to inconsistent identity verification after arriving at the store.

 

For shopping tips for overseas areas(Hong Kong ,Singapore, Malaysia),please click here.