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Notes for overseas orders

【Overseas orders Eligible Regions/Countries

Currently, we ship orders to Hong Kong, Macau, Singapore, and Malaysia. We will work toward providing GoodMo Family’s products to more regions in the world.

【Delivery Method 

Please fill in the address in English when placing an international order (be sure to reconfirm that the overseas address is correct and valid before placing order!) This will prevent delivery problems! Please fill in the address in English!

【Payment Method 

Please pay by credit card online. Cash on delivery is not available yet.

【Shipping to Hong Kong / Macau 

Free shipping on orders of NT$3000 or more

For orders under NT$ 3,000, shipping is calculated as follows:

【Shipping to Singapore / Malaysia 

Free shipping on orders of NT$3000 or more

For orders under NT$ 3,000, shipping is calculated as follows:

【Shipping time 

Orders are shipped within 1-2 days after payment is completed. International shipping takes 3-7 days. You may not specify a delivery time.

【Note 

  • Unless the package is rejected due to the defect of the product itself, an order is refunded after deducting the shipping cost incurred for the round-trip back to Taiwan (calculated at Taiwan Bank’s buying rate of the Hong Kong on the day). Therefore, please verify all information before placing an order
     
  • International shipping is expensive and complicated. Except for the product defect, we do not accept product return or exchange. Please beware of this when placing an order. If you are not sure whether it is applicable to you, please contact customer service before placing an order.
     
  • Product returns are not accepted once unsealed